Case Study:
Metrolink Weekends

Klein+Klein worked with OCTA to develop the Metrolink Weekends website. The goal was to offer site visitors with a treasure trove of ideas and travel itineraries for weekend escapes to over 40 destinations emanating from 14 stations between Los Angeles and Oceanside.

Smartphones displaying mobile versions of Metrolink Weekend's travel itineraries.

Creating “best of” ideas for 14 different stations

We started by creating trip ideas for every station such as LA Union Station. These included station overviews, fun things to do, day trips, and great places to eat. Live maps helped riders find the exact destination.

A webpage titled '9 Cool Shopping and Dining Adventures' from MetroLink, featuring sections about shopping and dining experiences in Los Angeles with images of a street market with colorful stalls, a Chinatown gate with ornate red and gold decorations, a Ferris wheel with palm trees, and a dessert with ice cream and a cookie.

Social validation of day trips

Itineraries and day trip suggestions destinations were paired with Instagram posts to support and validate our recommendations and destinations.

Instagram post showing a green beverage with orange straw, a plush anime character, and a plate of fried food with powdered sugar.

Best destination listicles

Based on content developed for the day trip ideas we developed “best of” lists for shopping, dining, family friendly trips, enjoyable strolls, beach trips, arts and culture, and biking adventures. They offered themed options for interesting Metrolink destinations. Klein+Klein determined the destinations, mapped all cycling routes, and work with OCTA to continue to monitor for any changes.

Two women sitting across from each other at a low table inside a train car, sharing a meal with chopsticks. The train car has a blue exterior with rivets, and the wall behind them is red with Asian art and calligraphy.

Getting people to the website

Our “Opening Doors” campaign was designed to offer a memorable way to show how a Metrolink trip to a distant destination can open the doors to a different weekend adventure and add some fun into a day of exploring. The campaign was created to drive people to the Metrolinkweekend.com website to start planning a trip.

User experience flowchart

The “Opening Doors” social media campaign drove potential riders to the Metrolink Weekends website where they could enter a sweepstakes, take a destination quiz then explore day trips from 14 station locations on the Orange County Line and Inland Empire-Orange County Line.

Colorful mind map diagram with sections titled 'Metrolinkweekend.com,' 'Explore by Location,' and 'Best Destination.'
Colorful mind map diagram with sections titled 'Metrolinkweekend.com,' 'Explore by Location,' and 'Best Destination.'